4-star hotel · Kidotel scored
Sandos Caracol Nature Resort & Water Park All Incl
About the Hotel
Sandos Caracol Nature Resort & Water Park All Inclusive is a 4-star upscale property in Playa del Carmen, blending eco-friendly design with fresh luxury. Located on the beach near Gran Coyote Golf, it offers a calm atmosphere suitable for families looking for a relaxed stay with access to an adjacent golf course and free water park facilities.
Families with children will find a dedicated kids club, a supervised programme of activities, and a shallow children's pool alongside a waterslide and playground. The resort provides free access to its water park and offers ecotours, while younger guests can enjoy the outdoor play areas. Please note that children under six must be supervised in the swimming pool, and those under eighteen are not permitted in the health club or spa facilities.
Parents can relax at one of seven restaurants, two poolside bars, or the swim-up bar, with coffee and tea available in common areas. The on-site Spa Sandos offers treatments such as hydrotherapy and massages, though guests under eighteen cannot access the spa. Free self-parking and bike hire are included, while an airport shuttle is available for an extra charge. Guests should check with the hotel regarding late check-out fees and room suitability for families with young children.
Children services
Kidotel scored
Baby Club
from 0-2 years
Kids Club
from 2-12 years
Teens Club
from 12-18 years