5-star hotel · Kidotel scored
Riu Palace Riviera Maya - All Inclusive
About the Hotel
Riu Palace Riviera Maya is an upscale, all-inclusive resort situated directly on the beach in Playa del Carmen. Remodelled in 2019, this five-star property offers a prime location near Playacar Beach and a golf course, making it a good choice for families seeking a relaxed coastal stay with easy access to local Mayan ruins and biosphere reserves.
Families with children will find several dedicated facilities, including a supervised kids' club, an outdoor playground, and a shallow children's pool. The resort features a free children's club and an entertainment programme designed for younger guests. While babysitting services are available, they may incur an extra charge. Families looking for activities can also enjoy beach volleyball, kayaking, and sailing, with a separate children's pool and sunloungers available for use.
Parents can relax at the on-site spa, where treatments like body scrubs and facials are available, though reservations are required and may be subject to an extra charge. The property offers six restaurants, five bars, and a swim-up bar, with free buffet breakfast served daily. Practical notes include a 3:00 PM check-in time and a policy that no pets are allowed. Guests should note that the property has no lifts and that special requests cannot be guaranteed, so it is worth checking with the hotel before booking to confirm specific room needs.
Children services
Kidotel scored
Baby Club
from 0-2 years
Kids Club
from 2-12 years
Teens Club
from 12-18 years