5-star hotel · Kidotel scored
Lotte Hanoi
About the Hotel
Lotte Hanoi is a five-star hotel in the Ba Dinh district, offering a calm and premium stay for families and business travellers alike. Located near West Lake and connected to a shopping centre, the property features tastefully designed interiors with stunning views. It is a good choice for those seeking a restful retreat with easy access to local attractions.
Families with children will find several facilities designed for younger guests, including a supervised kids club and an outdoor playground. The hotel provides highchairs for dining and offers a dedicated children's pool for safe swimming. Free cribs are available on request, and children up to five years old may stay without an additional accommodation charge when using existing bedding. Babysitting services are also available for an extra charge, allowing parents to enjoy the onsite spa or health club.
Parents can relax in one of four restaurants or two bars, with options ranging from Chinese cuisine to international dishes. Daily housekeeping, concierge services, and a 24-hour front desk ensure practical support throughout your stay. While free self-parking is available, a roundtrip airport shuttle is offered for a surcharge. Please note that check-in begins at 3:00 PM and special requests are subject to availability, so it is worth checking with the hotel before booking.
Children services
Kidotel scored
Baby Club
from 0-2 years
Kids Club
from 2-12 years
Teens Club
from 12-18 years