5-star hotel · Kidotel scored
Andaz Mayakoba Resort Riviera Maya, By Hyatt
About the Hotel
Andaz Mayakoba Resort Riviera Maya, By Hyatt is a five-star property situated in Playa del Carmen, offering a tranquil setting on a private beach. This resort provides a calm and spacious environment for families seeking a relaxing stay, with easy access to local attractions and natural beauty. It may suit guests looking for a peaceful retreat with a focus on comfort and nature.
Families with children will find several dedicated facilities, including a supervised kids club for ages four to twelve and a baby club for infants from three months to four years. Younger guests can enjoy a shallow kids pool, an outdoor playground, and mini golf. A scheduled entertainment programme is available for children, and free cots can be requested for in-room use. While the property welcomes children, parents should note that some outdoor spaces like balconies may not be suitable for all ages, so checking with the hotel before booking is advisable.
Parents can relax at the on-site spa, which offers treatments such as hydrotherapy and massages, though guests under 18 are not permitted. Dining options include four restaurants and a beach bar, with a full breakfast available for an extra charge. Additional amenities include free bike hire, pool cabanas available for an extra charge, and complimentary WiFi. Please be aware that early check-in and late check-out are subject to availability and may incur fees, while pets are allowed for an additional charge.
Children services
Kidotel scored
Baby Club
from 0-2 years
Kids Club
from 2-12 years
Teens Club
from 12-18 years