5-star hotel · Kidotel scored
Ambassador At Grand Velas All Inclusive
About the Hotel
The Ambassador at Grand Velas All Inclusive is a 5-star property in Playa del Carmen, situated near El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This all-inclusive resort offers a calm atmosphere with a beachfront location, making it a good choice for families seeking a relaxed stay with access to regional cuisine and complimentary wireless internet.
Families looking for supervised activities will find a free children's club and supervised programmes available for eligible ages. The resort features a dedicated kids pool, an arcade, and various children's games and toys. Additional options include mini golf, ecotours, and babysitting services which are available for an extra charge. Guests may also enjoy free beach cabanas and sunloungers, though it is worth checking with the hotel before booking to confirm specific age suitability for certain areas.
Parents can unwind at the full-service spa offering treatments like deep-tissue massages and facials, or dine at one of eight restaurants including Chaka. The property provides six bars, three poolside bars, and a complimentary daily reception. Practical notes include a 3 PM check-in time and a minimum age of 18 for arrival. Reservations are required for spa and golf services, and guests under 16 are not permitted in the spa.
Children services
Kidotel scored
Baby Club
from 0-2 years
Kids Club
from 2-12 years
Teens Club
from 12-18 years